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3 IT design Articles
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Lessons From FedEx, Schwab, eBay, And Others On The Customer-Driven Web Economy
informationweekreports.com— — “It’s about building new connections to customers—not just crafting a killer Web site.”
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One Size Fits One: Tailoring Technology to Consumer Needs
knowledge.wharton.upenn.edu— — “While a number of commentators these days suggest that the web could soon make newspapers, magazines and TV obsolete, Jeff Weiner, senior vice president for search and marketplace at Yahoo!, doesn’t buy it.”
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When Too Much IT Knowledge Is a Dangerous Thing
Library Database
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“Rather than trying to apply an exhaustive IT implementation checklist, executives should focus on identifying the likely pitfalls for the specific project at hand.”